TRUTHEAR
Truthear X Crinacle Zero Dual Dynamic Driver IEM Earphones (Open Box)
Truthear X Crinacle Zero Dual Dynamic Driver IEM Earphones (Open Box)
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Out of stock
Same-day Metro Manila delivery via Lalamove
Cash on delivery available
3-month local warranty — replacement for manufacturing defects
Free nationwide shipping over ₱500
Check delivery to your postcode
See the standard delivery window and Metro Manila express availability.
Official outlet unit
This is a verified open-box item, individually inspected and tested by our team in Valenzuela. 100% authentic, fully functional, and backed by our 30-day outlet warranty.
- Grade A (Like-New): Pristine hardware with zero wear, though packaging may show minor handling marks or opened seals.
- Grade B (Cosmetic Blemishes): 100% performance-tested hardware featuring minor surface scuffs or cosmetic variances detailed in the photos.
Features
▶ More Photos & Details
Shipping
Coverage
We ship nationwide across the Philippines through our partner carrier, J&T Express. Shipping fees are calculated at checkout based on weight and delivery location.
Processing Time
Orders placed before 2:00 PM are dispatched the same day. Our warehouse operates Monday to Saturday — orders placed after the Saturday 2:00 PM cutoff, or on a Sunday, are dispatched the following Monday.
Delivery Times
Metro Manila 1 to 3 working days · Luzon 1 to 5 working days · Visayas 3 to 7 working days · Mindanao 3 to 7 working days. Island destinations may take 5 to 6 days.
Same-Day Delivery:
We also offer same-day delivery through Lalamove within Metro Manila. Select Express Shipping — Metro Manila at checkout, or chat with us on our Facebook page.
Tracking
Parcel IDs are provided via SMS and email. Track your shipment on J&T Express's website for real-time updates.
Shipping Restrictions
For bulk orders, please reach out to us directly for customized quotes and discounts.
Lost or Damaged Items
If you suspect a parcel is suspicious, you may choose not to receive it. We encourage recording a video during unboxing to document the item’s condition.
Warranty
Terms
Our warranty covers manufacturing defects with a full replacement policy. The warranty period is valid for 3 months from the date of purchase.
Eligibility Criteria
To be eligible for warranty claims, the product packaging and all included accessories must be intact.
Exclusions
The warranty does not cover physical damage due to mishandling, unauthorized modifications, or repairs.
How to Claim
To initiate a warranty claim, contact us via our Facebook page for assistance.
Repair/Replacement Policy
We offer replacements or store credit for items of equivalent value. In special cases, we may provide replacement parts, such as cables, free of charge.
