Features
2ND GENERATION COLLABORATION - The Salnotes Zero:2 is the result of the successful partnership between 7Hz and Crinacle, offering high-end sound at a budget-friendly price point. With their combined expertise, they've crafted an earphone that exceeds expectations in both sound quality and value.
IMPROVED SOUND QUALITY - With a new 10mm dynamic driver, the Zero:2 maintains its perfect tonal balance while adding a slight bass boost for deeper, more impactful sound. Experience rich, detailed audio across the entire frequency spectrum, from crisp highs to lush mids and powerful lows.
ENHANCED COMFORT - Designed for long listening sessions, these earphones feature a lightweight build and ergonomic design for maximum comfort. Whether you're commuting, working out, or relaxing at home, the Zero:2s are your perfect companion for hours of immersive listening pleasure.
UPGRADED CUSTOM CABLE - Enjoy improved durability and audio quality with the new high-purity silver-plated oxygen-free copper cable. This premium cable enhances signal transmission for clearer, more detailed sound reproduction, ensuring you hear every nuance of your favorite tracks.
DETACHABLE CABLE DESIGN - Easily upgrade or replace your cable thanks to the detachable design, ensuring versatility and longevity. Whether you prefer a different length or material, the Zero:2s give you the freedom to customize your listening experience according to your preferences and needs.
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Shipping
Coverage
We provide nationwide shipping across the Philippines through our partner carrier, Ninjavan Philippines. Shipping fees are calculated at checkout based on items and location.
Processing Time
Orders are fulfilled within 24 hours of being placed, excluding Sundays, ensuring a quick dispatch.
Delivery Times
Expect delivery within 1 to 3 working days for Metro Manila, 3 to 5 working days for Greater Metro Manila, and up to 7 working days for Provincial areas.
Same-Day Delivery:
We also offer same-day delivery through Lalamove within Metro Manila and nearby areas. To place an order for same-day delivery, you can chat with us via our Facebook page or by using the chat button on the bottom left corner of our website.
Tracking
Parcel IDs are provided via SMS and email. Track your shipment at Ninjavan’s website for real-time updates.
Shipping Restrictions
For bulk orders, please reach out to us directly for customized quotes and discounts.
Lost or Damaged Items
If you suspect a parcel is suspicious, you may choose not to receive it. We encourage recording a video during unboxing to document the item’s condition.
Warranty
Terms
Our warranty covers manufacturing defects with a full replacement policy. The warranty period is valid for 3 months from the date of purchase.
Eligibility Criteria
To be eligible for warranty claims, the product packaging and all included accessories must be intact.
Exclusions
The warranty does not cover physical damage due to mishandling, unauthorized modifications, or repairs.
How to Claim
To initiate a warranty claim, contact us via our Facebook page for assistance.
Repair/Replacement Policy
We offer replacements or store credit for items of equivalent value. In special cases, we may provide replacement parts, such as cables, free of charge.
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