Features
SECOND GENERATION EXCELLENCE
The KZ ZS10 PRO 2 is the next evolution of the highly acclaimed ZS10 Pro, known for its exceptional sound quality in its price range. This second generation takes audio performance to new heights.
HYBRID TRIPLE DRIVER SETUP
Featuring dual array 31736 Balanced Armature drivers and a 10mm Super-Linear Dynamic Driver, these earphones deliver a balanced and detailed sound with powerful bass, vibrant vocals, and airy treble.
CUSTOM TUNING SWITCH
A newly designed 4-level custom tuning switch allows users to adjust low and high frequencies, enabling a personalized sound experience tailored to individual preferences. No software equalizer needed.
VERSATILE TUNING
The ZS10 PRO 2 leans towards a neutral/bright sound signature, offering excellent technicalities and a wide soundstage that enhances music listening and gaming experiences.
OPTIMAL AUDIO TRANSMISSION
Includes a silver-plated cable that ensures high-fidelity audio transmission. Enjoy clear, crisp sound with every beat.
INTERCHANGEABLE CABLE DESIGN
Designed for versatility and convenience, the interchangeable cable allows for easy replacements and upgrades. Transform your wired earphones into wireless ones with Bluetooth adapters.
MULTIFUNCTION BUTTON
Equipped with a built-in multifunction button for effortless call management and music playback control. Stay connected and in control without reaching for your device.
CRYSTAL-CLEAR CALLS
The in-line HD microphone ensures crystal-clear voice calls, making it perfect for hands-free communication on the go. Enjoy clear conversations without background noise interference.
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Shipping
Coverage
We provide nationwide shipping across the Philippines through our partner carrier, Ninjavan Philippines. Shipping fees are calculated at checkout based on items and location.
Processing Time
Orders are fulfilled within 24 hours of being placed, excluding Sundays, ensuring a quick dispatch.
Delivery Times
Expect delivery within 1 to 3 working days for Metro Manila, 3 to 5 working days for Greater Metro Manila, and up to 7 working days for Provincial areas.
Same-Day Delivery:
We also offer same-day delivery through Lalamove within Metro Manila and nearby areas. To place an order for same-day delivery, you can chat with us via our Facebook page or by using the chat button on the bottom left corner of our website.
Tracking
Parcel IDs are provided via SMS and email. Track your shipment at Ninjavan’s website for real-time updates.
Shipping Restrictions
For bulk orders, please reach out to us directly for customized quotes and discounts.
Lost or Damaged Items
If you suspect a parcel is suspicious, you may choose not to receive it. We encourage recording a video during unboxing to document the item’s condition.
Warranty
Terms
Our warranty covers manufacturing defects with a full replacement policy. The warranty period is valid for 3 months from the date of purchase.
Eligibility Criteria
To be eligible for warranty claims, the product packaging and all included accessories must be intact.
Exclusions
The warranty does not cover physical damage due to mishandling, unauthorized modifications, or repairs.
How to Claim
To initiate a warranty claim, contact us via our Facebook page for assistance.
Repair/Replacement Policy
We offer replacements or store credit for items of equivalent value. In special cases, we may provide replacement parts, such as cables, free of charge.
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