Features
HIGH-DEFINITION AUDIO
The Quark 2 comes with a 7.8mm dynamic driver made from Liquid Crystal Polymer (LCP). This driver delivers rich details and a wide frequency response, making your music sound clear and full. The integrated DAC/AMP/DSP module allows you to enjoy high-resolution audio up to 32bit/384kHz, giving you the best sound possible.
ERGONOMIC DESIGN WITH SUPERIOR FIT
Designed for comfort, the Quark 2 fits snugly in your ears, blocking out outside noise. Its closed front cavity design ensures great sound isolation, so you can listen at lower volumes without missing a beat. This feature helps protect your hearing while letting you enjoy your favorite tunes for hours.
UNIVERSAL USB-C CONNECTION
The Quark 2 is equipped with a USB-C interface, making it compatible with a wide range of devices, including Windows, Android, and iOS. You don’t have to worry about compatibility issues, just plug in and play your music anywhere. The built-in SoC chip also ensures low latency and smooth audio performance.
DUAL ACOUSTIC FILTER FOR SMOOTH SOUND
The Quark 2 uses a dual acoustic filter system that eliminates harsh high notes. This keeps the sound smooth and pleasant, even at higher volumes. You’ll get all the details of your music without any annoying distortions.
EASY CONTROL AND CLEAR CALLS
The Quark 2 features a three-button control for adjusting volume, playing or pausing music, and answering calls. It also has a built-in high-quality microphone for clear voice communication. Whether you're on a call or gaming, the Quark 2 makes sure your voice comes through loud and clear.
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Shipping
Coverage
We provide nationwide shipping across the Philippines through our partner carrier, Ninjavan Philippines. Shipping fees are calculated at checkout based on items and location.
Processing Time
Orders are fulfilled within 24 hours of being placed, excluding Sundays, ensuring a quick dispatch.
Delivery Times
Expect delivery within 1 to 3 working days for Metro Manila, 3 to 5 working days for Greater Metro Manila, and up to 7 working days for Provincial areas.
Same-Day Delivery:
We also offer same-day delivery through Lalamove within Metro Manila and nearby areas. To place an order for same-day delivery, you can chat with us via our Facebook page or by using the chat button on the bottom left corner of our website.
Tracking
Parcel IDs are provided via SMS and email. Track your shipment at Ninjavan’s website for real-time updates.
Shipping Restrictions
For bulk orders, please reach out to us directly for customized quotes and discounts.
Lost or Damaged Items
If you suspect a parcel is suspicious, you may choose not to receive it. We encourage recording a video during unboxing to document the item’s condition.
Warranty
Terms
Our warranty covers manufacturing defects with a full replacement policy. The warranty period is valid for 3 months from the date of purchase.
Eligibility Criteria
To be eligible for warranty claims, the product packaging and all included accessories must be intact.
Exclusions
The warranty does not cover physical damage due to mishandling, unauthorized modifications, or repairs.
How to Claim
To initiate a warranty claim, contact us via our Facebook page for assistance.
Repair/Replacement Policy
We offer replacements or store credit for items of equivalent value. In special cases, we may provide replacement parts, such as cables, free of charge.
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