Features
COMPRESSED PAPER CONE & DOME DIAPHRAGM
The Moondrop U2 features a cone-and-dome structure crafted from compressed pulp paper. This construction offers high rigidity and internal resistance, extending the frequency response range beyond ordinary earbuds. Enjoy smoother, more balanced sound with fine details and natural timbre.
14.8MM LARGE DYNAMIC DRIVER
Equipped with an N52 magnetic circuit and CCAW lightweight voice-coil wire, the U2’s 14.8mm driver delivers punchy bass and low distortion. Its efficient design and mature tuning provide full dynamics and fast treble response, making your music come alive.
REPRODUCTION OF CLASSIC DESIGN
The U2 pays homage to classic acoustic designs, optimizing the resonance effect of the brass tube on timbre. This design enhances bass without the need for sponge covers, offering a unique sound texture. Experience the full potential of your music with rich, detailed bass.
TWISTED SILVER-PLATED CABLE
The U2 uses a twisted-pair silver-plated cable to ensure reliable audio signal transmission. Its 3.5mm standard single-ended plug is compatible with most audio devices. Enjoy seamless connectivity and convenience with this high-quality cable.
HIGH-QUALITY SOUND ENGINEERING
Developed with extensive R&D, the U2 benefits from Moondrop's expertise in earbuds. Years of research have culminated in a product that delivers a captivating and immersive listening experience. Enjoy HiFi music with the elegant and well-engineered U2 earbuds.
INNOVATIVE SOUND TECHNOLOGY
The U2 features a controlled resonance design with air-viscosity damping. This design optimizes the resonance effect of the brass tube and controls bass for a unique, textured sound. Unlock a new level of audio quality with this innovative technology.
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Shipping
Coverage
We provide nationwide shipping across the Philippines through our partner carrier, Ninjavan Philippines. Shipping fees are calculated at checkout based on items and location.
Processing Time
Orders are fulfilled within 24 hours of being placed, excluding Sundays, ensuring a quick dispatch.
Delivery Times
Expect delivery within 1 to 3 working days for Metro Manila, 3 to 5 working days for Greater Metro Manila, and up to 7 working days for Provincial areas.
Same-Day Delivery:
We also offer same-day delivery through Lalamove within Metro Manila and nearby areas. To place an order for same-day delivery, you can chat with us via our Facebook page or by using the chat button on the bottom left corner of our website.
Tracking
Parcel IDs are provided via SMS and email. Track your shipment at Ninjavan’s website for real-time updates.
Shipping Restrictions
For bulk orders, please reach out to us directly for customized quotes and discounts.
Lost or Damaged Items
If you suspect a parcel is suspicious, you may choose not to receive it. We encourage recording a video during unboxing to document the item’s condition.
Warranty
Terms
Our warranty covers manufacturing defects with a full replacement policy. The warranty period is valid for 3 months from the date of purchase.
Eligibility Criteria
To be eligible for warranty claims, the product packaging and all included accessories must be intact.
Exclusions
The warranty does not cover physical damage due to mishandling, unauthorized modifications, or repairs.
How to Claim
To initiate a warranty claim, contact us via our Facebook page for assistance.
Repair/Replacement Policy
We offer replacements or store credit for items of equivalent value. In special cases, we may provide replacement parts, such as cables, free of charge.
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