About the Moondrop Void V2 Flagship 50mm Dynamic Driver Open Back Over-Ear Monitor Headphones
Introducing the Moondrop Void, the first headphone in a new series from the esteemed brand. Embrace a mature and clear sound experience with its open-back design and Moondrop's signature house sound. The star of the show is its captivating midrange, which brings your music to life. With its versatile dual 3.5mm connectivity, comfortable and lightweight design, the Void is perfect for those seeking Moondrop's signature sound in a headphone form.
Shipping and delivery times
All orders are dispatched from our warehouse in Valenzuela, Metro Manila, and we deliver nationwide. Shipping is charged per order on the total weight of the parcel and the exact amount is shown at checkout before you pay.
Standard nationwide delivery is handled by J&T Express. Estimated transit time after dispatch: Metro Manila 1–3 days, Luzon 1–5 days, Visayas and Mindanao 3–7 days, island destinations 5–6 days. Transit times are courier estimates, not guarantees.
Orders placed before 2:00 PM are dispatched the same day; orders after 2:00 PM go out on the next warehouse day. The warehouse runs Monday to Saturday, so an order placed after 2:00 PM on Saturday is dispatched on Monday.
Express Shipping – Metro Manila is ₱250 for parcels up to 20 kg, delivered by Lalamove, and appears at checkout for Metro Manila addresses. It follows the same 2:00 PM cut-off.
Free shipping over ₱500
Orders over ₱500 qualify for free standard shipping, applied automatically at checkout.
Free shipping applies to standard rates only. It does not apply to Express Shipping – Metro Manila (₱250), which is charged in full at any order value.
Returns and warranty
Our warranty covers manufacturing defects with a full replacement policy, valid for 3 months from the date of purchase. The product packaging and all included accessories must be intact.
The warranty does not cover physical damage from mishandling, unauthorized modifications or repairs. We offer replacements or store credit for items of equivalent value, and in some cases replacement parts such as cables free of charge.
To start a claim, message us on our Facebook page. If we approve a warranty return we pay the return shipping, provided the item is sent back via J&T Express.
Changing or cancelling an order
An order can be changed or cancelled any time before it is fulfilled. Message us on our Facebook page with the order number and we will confirm.