MOONDROP
Moondrop x Wuthering Waves U.C.T.S. Earclip Bluetooth 6.0 Open Ear True Wireless TWS Earphones
Moondrop x Wuthering Waves U.C.T.S. Earclip Bluetooth 6.0 Open Ear True Wireless TWS Earphones
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Features
• OPEN EAR C-BRIDGE DESIGN WITH 13MM DYNAMIC DRIVER – The open-ear clip structure uses flexible titanium memory alloy wrapped in soft silicone for ear canal pressure-free comfort. Inside each earpiece sits a 13mm dynamic driver tuned to deliver clear sound with punchy bass. You can listen to your favorite music comfortably while staying aware of your surrounding environment.
• BLUETOOTH 6.0 AND HIGH RESOLUTION CODEC SUPPORT – Equipped with the latest Bluetooth 6.0 technology, these earbuds ensure a stable wireless signal with low energy consumption. They support high-resolution LHDC-V, LC3, AAC, and SBC audio codecs for lossless music streaming. You can enjoy detailed sound quality and smooth audio playback on mobile phones and computers.
• DIPOLE DIRECTIONAL TRANSMISSION AND AI CALL NOISE REDUCTION – Built-in directional sound transmission technology channels audio straight into your ears to prevent sound leakage. An integrated neural processing unit with AI noise reduction filters out background noise during voice calls. Your callers hear your voice clearly even when you are walking along busy streets.
• 55MS LOW LATENCY GAME MODE AND DUAL DEVICE CONNECTIVITY – Activating the 55ms low-latency game mode syncs video game audio instantly with your screen action. Dual-device pairing allows you to connect the earbuds to your phone and laptop at the same time. You can easily switch between listening to laptop audio and answering phone calls without reconnecting.
• 9 HOUR BATTERY LIFE AND EXCLUSIVE CUSTOM VOICE PROMPTS – The efficient internal battery provides up to 9 hours of continuous music playback on a single charge. Combined with the USB-C charging case, you get up to 21.5 additional hours for over 30 hours of total listening time. Special Wuthering Waves character voice prompts welcome you every time you switch modes or pair devices.
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Shipping
Coverage
We provide nationwide shipping across the Philippines through our partner carrier, Ninjavan Philippines. Shipping fees are calculated at checkout based on items and location.
Processing Time
Orders are fulfilled within 24 hours of being placed, excluding Sundays, ensuring a quick dispatch.
Delivery Times
Expect delivery within 1 to 3 working days for Metro Manila, 3 to 5 working days for Greater Metro Manila, and up to 7 working days for Provincial areas.
Same-Day Delivery:
We also offer same-day delivery through Lalamove within Metro Manila and nearby areas. To place an order for same-day delivery, you can chat with us via our Facebook page or by using the chat button on the bottom left corner of our website.
Tracking
Parcel IDs are provided via SMS and email. Track your shipment at Ninjavan’s website for real-time updates.
Shipping Restrictions
For bulk orders, please reach out to us directly for customized quotes and discounts.
Lost or Damaged Items
If you suspect a parcel is suspicious, you may choose not to receive it. We encourage recording a video during unboxing to document the item’s condition.
Warranty
Terms
Our warranty covers manufacturing defects with a full replacement policy. The warranty period is valid for 3 months from the date of purchase.
Eligibility Criteria
To be eligible for warranty claims, the product packaging and all included accessories must be intact.
Exclusions
The warranty does not cover physical damage due to mishandling, unauthorized modifications, or repairs.
How to Claim
To initiate a warranty claim, contact us via our Facebook page for assistance.
Repair/Replacement Policy
We offer replacements or store credit for items of equivalent value. In special cases, we may provide replacement parts, such as cables, free of charge.
