Features
ASTONISHING SOUND TECHNOLOGY
Experience extraordinary sound with the Tanchjim One, equipped with a 10mm dynamic driver unit, titanium dome structure, and PU+PEEK Composite diaphragm for clear details and low distortion.
PREMIUM BUILD
Crafted with high-quality medical-grade resin material and an aluminum alloy rear-cavity structure, the Tanchjim One not only looks sleek with transparent shells but also provides a comfortable and skin-friendly fit.
TRIPLE COMPOSITE REAR CAVITY STRUCTURE
Dive into deeper and tighter bass response with the patented Triple Composite rear cavity structure, enhancing the overall audio experience.
ULTRA-SMOOTH INTERNAL STRUCTURE
Reduce resonance and achieve precise high-frequency performance with the Tanchjim One's ultra-smooth internal cavity structure, ensuring clean and accurate sound.
ANTI-INTERFERENCE FILTER
Enjoy low distortion and a smoother three-frequency response with the patented anti-interference filter that absorbs and disperses vibrations, optimizing the audio output.
COMFORTABLE & VERSATILE WEARING
The simple and lightweight design of the Tanchjim One allows for easy wearing in various styles – straight-down or around-the-ear – ensuring a proper seal and comfortable fit for any user.
BUILT-IN DSP WITH TYPE-C PLUG CABLE
The Tanchjim One comes with a Type-C cable featuring a built-in 24-Bit DAC for high-resolution audio signal decoding. Experience cleaner output and exceptional performance, whether connected to your smartphone or PC/Laptop.
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Shipping
Coverage
We provide nationwide shipping across the Philippines through our partner carrier, Ninjavan Philippines. Shipping fees are calculated at checkout based on items and location.
Processing Time
Orders are fulfilled within 24 hours of being placed, excluding Sundays, ensuring a quick dispatch.
Delivery Times
Expect delivery within 1 to 3 working days for Metro Manila, 3 to 5 working days for Greater Metro Manila, and up to 7 working days for Provincial areas.
Same-Day Delivery:
We also offer same-day delivery through Lalamove within Metro Manila and nearby areas. To place an order for same-day delivery, you can chat with us via our Facebook page or by using the chat button on the bottom left corner of our website.
Tracking
Parcel IDs are provided via SMS and email. Track your shipment at Ninjavan’s website for real-time updates.
Shipping Restrictions
For bulk orders, please reach out to us directly for customized quotes and discounts.
Lost or Damaged Items
If you suspect a parcel is suspicious, you may choose not to receive it. We encourage recording a video during unboxing to document the item’s condition.
Warranty
Terms
Our warranty covers manufacturing defects with a full replacement policy. The warranty period is valid for 3 months from the date of purchase.
Eligibility Criteria
To be eligible for warranty claims, the product packaging and all included accessories must be intact.
Exclusions
The warranty does not cover physical damage due to mishandling, unauthorized modifications, or repairs.
How to Claim
To initiate a warranty claim, contact us via our Facebook page for assistance.
Repair/Replacement Policy
We offer replacements or store credit for items of equivalent value. In special cases, we may provide replacement parts, such as cables, free of charge.
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