Features
• MEDICAL-GRADE SILICONE FOR SAFETY — Tangzu Tang Sancai eartips are made from non-toxic, hypoallergenic medical-grade silicone. This material ensures you enjoy your music without worrying about irritation or discomfort. It’s safe, reliable, and perfect for everyday use.
• EXTREMELY SOFT AND COMFORTABLE — These eartips are crafted from a soft, elastic material that conforms to your ears for a perfect fit. They eliminate any feeling of foreign objects in your ear, making long listening sessions more enjoyable. You’ll barely notice you’re wearing them!
• DISTINCTIVE MATTE TEXTURE — Tangzu designed these eartips with a unique matte texture that reduces pressure for a secure and comfortable fit. Even after hours of use, the eartips stay in place without discomfort. Plus, the matte finish adds a touch of individuality to your earphones.
• SOUND-FOCUSED TECHNOLOGY — The inner wall features straight tooth grooves that help guide sound waves precisely while filtering out unwanted noise. This creates a wider soundstage with clearer highs and deeper lows, making every song sound pure and natural.
• THREE SIZES, MORE VERSATILITY — The Tang Sancai set includes small, medium, and large sizes to ensure the perfect fit for every ear. These options guarantee a better listening experience by adapting to your ear canal size, improving both comfort and sound quality.
• INSPIRED ANCIENT AESTHETICS — The Tang Sancai eartips come in a unique tri-color palette influenced by traditional Tang Dynasty pottery. Small tips are yellow, medium are green, and large are blue, bringing a fresh and elegant look to your earphones.
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Shipping
Coverage
We provide nationwide shipping across the Philippines through our partner carrier, Ninjavan Philippines. Shipping fees are calculated at checkout based on items and location.
Processing Time
Orders are fulfilled within 24 hours of being placed, excluding Sundays, ensuring a quick dispatch.
Delivery Times
Expect delivery within 1 to 3 working days for Metro Manila, 3 to 5 working days for Greater Metro Manila, and up to 7 working days for Provincial areas.
Same-Day Delivery:
We also offer same-day delivery through Lalamove within Metro Manila and nearby areas. To place an order for same-day delivery, you can chat with us via our Facebook page or by using the chat button on the bottom left corner of our website.
Tracking
Parcel IDs are provided via SMS and email. Track your shipment at Ninjavan’s website for real-time updates.
Shipping Restrictions
For bulk orders, please reach out to us directly for customized quotes and discounts.
Lost or Damaged Items
If you suspect a parcel is suspicious, you may choose not to receive it. We encourage recording a video during unboxing to document the item’s condition.
Warranty
Terms
Our warranty covers manufacturing defects with a full replacement policy. The warranty period is valid for 3 months from the date of purchase.
Eligibility Criteria
To be eligible for warranty claims, the product packaging and all included accessories must be intact.
Exclusions
The warranty does not cover physical damage due to mishandling, unauthorized modifications, or repairs.
How to Claim
To initiate a warranty claim, contact us via our Facebook page for assistance.
Repair/Replacement Policy
We offer replacements or store credit for items of equivalent value. In special cases, we may provide replacement parts, such as cables, free of charge.