Features
BLUETOOTH 5.3 CONNECTION
Experience improved range, lower delay, and stronger signal strength with Bluetooth 5.3. Enjoy your music and calls with a stable and high-quality connection.
MULTIPLE CONNECTIVITY OPTIONS
The TRN BT20 Pro comes with three connectivity options to fit most in-ear monitors on the market. Easily swap modules to match your earphones without any hassle.
HIGH-DEFINITION AUDIO SUPPORT
With AAC and SBC support, the TRN BT20 Pro ensures a high-definition music experience. Enjoy your favorite tracks with exceptional clarity and detail.
LONG BATTERY LIFE
Get up to 13 hours of playback per charge, and up to 50 hours with the portable charging case. The charging case also features LED indicators and convenient USB-C charging.
EASY OPERATION
Simple button controls make it easy to manage your music and calls. Control your listening experience effortlessly, whether you're at home or on the go.
WATER AND SWEAT RESISTANT
Perfect for indoor or outdoor use, the TRN BT20 Pro is coated with a water and sweat-resistant layer. Stay active and enjoy your music without worrying about damage.
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Shipping
Coverage
We provide nationwide shipping across the Philippines through our partner carrier, Ninjavan Philippines. Shipping fees are calculated at checkout based on items and location.
Processing Time
Orders are fulfilled within 24 hours of being placed, excluding Sundays, ensuring a quick dispatch.
Delivery Times
Expect delivery within 1 to 3 working days for Metro Manila, 3 to 5 working days for Greater Metro Manila, and up to 7 working days for Provincial areas.
Same-Day Delivery:
We also offer same-day delivery through Lalamove within Metro Manila and nearby areas. To place an order for same-day delivery, you can chat with us via our Facebook page or by using the chat button on the bottom left corner of our website.
Tracking
Parcel IDs are provided via SMS and email. Track your shipment at Ninjavan’s website for real-time updates.
Shipping Restrictions
For bulk orders, please reach out to us directly for customized quotes and discounts.
Lost or Damaged Items
If you suspect a parcel is suspicious, you may choose not to receive it. We encourage recording a video during unboxing to document the item’s condition.
Warranty
Terms
Our warranty covers manufacturing defects with a full replacement policy. The warranty period is valid for 3 months from the date of purchase.
Eligibility Criteria
To be eligible for warranty claims, the product packaging and all included accessories must be intact.
Exclusions
The warranty does not cover physical damage due to mishandling, unauthorized modifications, or repairs.
How to Claim
To initiate a warranty claim, contact us via our Facebook page for assistance.
Repair/Replacement Policy
We offer replacements or store credit for items of equivalent value. In special cases, we may provide replacement parts, such as cables, free of charge.
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