TRUTHEAR
Truthear X Crinacle Zero Dual Dynamic Driver IEM Earphones
Truthear X Crinacle Zero Dual Dynamic Driver IEM Earphones
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Features
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Shipping
Coverage
We provide nationwide shipping across the Philippines through our partner carrier, Ninjavan Philippines. Shipping fees are calculated at checkout based on items and location.
Processing Time
Orders are fulfilled within 24 hours of being placed, excluding Sundays, ensuring a quick dispatch.
Delivery Times
Expect delivery within 1 to 3 working days for Metro Manila, 3 to 5 working days for Greater Metro Manila, and up to 7 working days for Provincial areas.
Same-Day Delivery:
We also offer same-day delivery through Lalamove within Metro Manila and nearby areas. To place an order for same-day delivery, you can chat with us via our Facebook page or by using the chat button on the bottom left corner of our website.
Tracking
Parcel IDs are provided via SMS and email. Track your shipment at Ninjavan’s website for real-time updates.
Shipping Restrictions
For bulk orders, please reach out to us directly for customized quotes and discounts.
Lost or Damaged Items
If you suspect a parcel is suspicious, you may choose not to receive it. We encourage recording a video during unboxing to document the item’s condition.
Warranty
Terms
Our warranty covers manufacturing defects with a full replacement policy. The warranty period is valid for 3 months from the date of purchase.
Eligibility Criteria
To be eligible for warranty claims, the product packaging and all included accessories must be intact.
Exclusions
The warranty does not cover physical damage due to mishandling, unauthorized modifications, or repairs.
How to Claim
To initiate a warranty claim, contact us via our Facebook page for assistance.
Repair/Replacement Policy
We offer replacements or store credit for items of equivalent value. In special cases, we may provide replacement parts, such as cables, free of charge.
Customer Reviews
UwU
Beri nays <3
Box itself came in a bit dented on the edges which is unavoidable.
The sound on these is such a game changer. I have not gone up beyond the 1.5k php range of earphones so the quality and depth you get from just a few hundred more is impressive.
Bass is pronounced but not muddy or excessive. Trebles sound natural and clear. Soundstaging is pretty good (though the transition from one direction to the other is not as smooth when playing FPS or League, but still very very good and accurate)
Very happy with this purchase, and I hope to try the Truthear RED in the future.
The IEMs sound great, bass is tasteful and the top ends arent harsh. The fit considering its larger than most IEMs is fine; In terms of longevity, they gave extra mesh covers for the drivers so in case they ever clog up you can just change them. It comes with a little pouch to carry them in, and a lot of nibs to find the perfect fit for you.
Nicee
