TRUTHEAR
Truthear x Crinacle Zero:BLUE 2 II Dual Dynamic Driver IEM Wired HiFi Earphones In-Ear Monitors
Truthear x Crinacle Zero:BLUE 2 II Dual Dynamic Driver IEM Wired HiFi Earphones In-Ear Monitors
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Features
• DUAL DYNAMIC DRIVER DESIGN – ZERO:BLUE2 uses two special drivers inside each earbud to make music sound full and exciting. One handles deep bass, while the other takes care of clear mids and highs. This gives you a rich and balanced sound.
• SMOOTHER, CLEARER HIGH FREQUENCIES – The smaller 7.8mm driver was upgraded with a stronger magnet and bigger dome. This makes high notes sound cleaner and more detailed. You’ll hear every sparkle in your music.
• STRONGER BASS RESPONSE – The 10mm driver uses a new silicone suspension and thin voice coil to deliver punchy, deep bass. It’s been tuned for low distortion so everything sounds natural. This makes beats and drums feel more powerful.
• PRECISION 3D-PRINTED SHELL – The outer shell is made using DLP 3D printing, making it lightweight and very comfy to wear. It also helps the sound travel better through the nozzle. Even long listening sessions feel easy on your ears.
• UPGRADED SILVER-PLATED CABLE – The cable is made with 294 strands of copper and silver wire twisted together for great signal strength. It doesn’t tangle and makes your music sound clean and sharp. There's even an optional mic version for calls or gaming.
• BALANCED TUNING WITH CRINACLE'S INPUT – Tuned by audio expert Crinacle, ZERO:BLUE2 follows the Harman-inspired sound curve. It keeps vocals natural and instruments lively. Perfect for both music lovers and detail-focused listeners.
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Shipping
Coverage
We provide nationwide shipping across the Philippines through our partner carrier, Ninjavan Philippines. Shipping fees are calculated at checkout based on items and location.
Processing Time
Orders are fulfilled within 24 hours of being placed, excluding Sundays, ensuring a quick dispatch.
Delivery Times
Expect delivery within 1 to 3 working days for Metro Manila, 3 to 5 working days for Greater Metro Manila, and up to 7 working days for Provincial areas.
Same-Day Delivery:
We also offer same-day delivery through Lalamove within Metro Manila and nearby areas. To place an order for same-day delivery, you can chat with us via our Facebook page or by using the chat button on the bottom left corner of our website.
Tracking
Parcel IDs are provided via SMS and email. Track your shipment at Ninjavan’s website for real-time updates.
Shipping Restrictions
For bulk orders, please reach out to us directly for customized quotes and discounts.
Lost or Damaged Items
If you suspect a parcel is suspicious, you may choose not to receive it. We encourage recording a video during unboxing to document the item’s condition.
Warranty
Terms
Our warranty covers manufacturing defects with a full replacement policy. The warranty period is valid for 3 months from the date of purchase.
Eligibility Criteria
To be eligible for warranty claims, the product packaging and all included accessories must be intact.
Exclusions
The warranty does not cover physical damage due to mishandling, unauthorized modifications, or repairs.
How to Claim
To initiate a warranty claim, contact us via our Facebook page for assistance.
Repair/Replacement Policy
We offer replacements or store credit for items of equivalent value. In special cases, we may provide replacement parts, such as cables, free of charge.
